Law Practice Management

Criminal defense lawyers are reservoirs of credibility. We work to establish it with prosecutors, judges, and witnesses . . .  not to mention the juries who adjudge our clients' fate. With potential new clients, from the moment they decide to call for the first consultation, until our case file is closed, credibility makes the attorney-client [...]

Providing clients the highest level of customer service is a top priority. Generally, high quality service results from the time we invest in a case and legion are the justifications for managing our caseloads accordingly. More time invested generally means better service. One caseload management approach is expressly rejecting new clients. However, I was never [...]